Motor Vehicle Claims Consultant

We now have a 6 Month maternity leave contract opportunity. This role will be Part time 3 days per week within our Insurance Business Unit for an experienced Motor Vehicle Claims Consultant who is passionate about customer service, service delivery and team work to support our customers through the claims process.


A strong team player, who enjoys working in dynamic fast paced environment, the Motor Claims Consultant will be responsible for:

  • Ensuring accurate and timely processing of motor claims right through to settlement;
  • Analysis, review and management of claims to evaluate recovery potential and maximise recover opportunity;
  • Maintaining proactive contact with all parties involved in the claims;
  • Interpretation, review and application of appropriate action on correspondence received from clients, third parties and service providers;
  • Ensuring adherence of company policy and procedure;
  • Completion of tasks within agreed SLA’s and guidelines
  • Maintenance of effective internal / external relationships.

The Applicant

  • The successful applicant will have:
  • Previous motor claims experience (min 6 months)
  • Strong relationship building skills
  • Exceptional verbal and written communication skills with high attention to detail
  • Strong decision making skills
  • Ability to manage multiple tasks
  • Passionate and driven to achieve personal and organisational goals.
  • A positive and enthusiastic attitude and the drive to create a successful team whilst maintaining high level of staff morale
  • The ability to effectively handle challenging and demanding interactions
  • Reliability, punctuality and commitment

Who We Are

Redspot Car Rentals is an independent and Australian owned rental vehicle provider that is rapidly expanding nationally. At Redspot Car Rentals the entrepreneurial spirit is required and supported so we look for flexible and highly motivated go getters, who can surprise us with innovative ideas. If this sounds like you, and you have the necessary skills and would like to work in a friendly and welcoming environment and would like to work in a friendly and welcoming environment, our National Claims Manager would love to hear from you via email at [email protected].