Frequently Asked Questions

Does my car insurance cover rental cars in Australia?

At Redspot, all our rental cars come with a standard level of coverage included. . You can also bump up your coverage with our liability deduction add-on options for even greater peace of mind. No need to worry about insurance when our local experts go the extra mile for a smooth ride!

Do rental cars have a km limit?

Yes, our mine spec rental cars typically have a daily km limit. The exact km amount depends on the location. For example, you can get up to 140 km free p/day ($0.30 per excess kilometre + GST) for Redspot mine spec rentals in Regional WA, SA and NT. For QLD, NSW, ACT, VIC and TAS, get up to 130 km free p/day ($0.30 per excess kilometre + GST).

Who can hire a mine spec vehicle?

Redspot ‘mine-spec’ or ‘safety-spec’ vehicles are available for hire to businesses that require specialised transport for Aussie worksites with safety compliance rules (mining sites, large construction project sites, etc.). This includes mining companies, construction companies, government agencies, and more, based in Holtze and all around Australia.

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What makes a car mine spec?

Mine spec vehicles are heavy-duty and come equipped with specialised features and equipment to easily handle various mine site conditions. A mine spec car hire must meet safety regulations for safer driving in the rough terrain on a mine site. 

Examples include safety features such as: 

  • Reflective strips, LED lights, mine bar, sand flag for improved visibility
  • UHF radios and satellite phones for communication
  • Emergency Triangles
  • Call signs
  • Reversing alarm
  • Flashing strobe
  • Fire extinguisher
  • Wheel nut indicators
  • Wheel chocks
  • Redarc brake controller
  • Dual battery system and battery isolator
  • Heavy-duty suspension
  • Emergency kits
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How much does it cost to hire a car for 3 days?

The cost of hiring a car for 3 days can vary heavily depending on your plans and other factors. Vehicle type, booking duration, useful add-ons, seasonal factors and more will affect the cost of renting a car. 

Check out our handy Redspot rental car booking tool to scope out the latest rates. Pick and choose from a wide range of well-maintained, quality vehicles and hit the road with a perfectly matched pair of wheels.

 

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Do I need to buy additional insurance when renting a car in Australia?

Depends on your personal preferences! At Redspot, all our vehicles come with Standard Cover insurance for your safety. If you want a little more protection, check out our Collision Damage Waiver or Super Collision Damage Waiver options for greater peace of mind.

What happens if I damage a hire car?

If you get into an accident in a Redspot hire car, don’t panic – you may be covered under our handy damage liability cover. This depends on:

  • Rental car’s class and brand
  • Your coverage level
  • Where the damage falls under our damage liability policy 

You may be liable for the following damage types:

  • Holes, tears or scratches more than 50 mm in the car body
  • Light chips and scratches
  • Burns, tears or holes in the interior

Be sure to check our Vehicle Damage Policy to review how we determine damage and which coverage suits you.

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Is it cheaper to rent a car longer or shorter?

Depends! While you will be immediately paying less for a short-term hire, your daily rates may also be reduced for long-term rental. With Redspot, you can rent your trusty ride for days, weeks, or even months. Whether you need a vehicle for one day on-site or a long-term project, we have your back (and your boot) covered.

Just check our handy rental quote tool to see which hiring period suits your budget.

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What type of car is rented the most?

The most rented type of car can change for a variety of reasons. The most rented type of car varies by purpose, season, how many people the car is carrying and where the Redspot branch is located. A SUV fit for the whole crew may be more popular for a beach trip, while a sturdy mine spec ute may be more fitting for a commercial hire. 

No matter which vehicle is suitable for your needs, our versatile fleet and friendly staff will be happy to accommodate you!

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Is fuel included in car hire?

When you hire a car from Redspot Holtze (or any of our 40+ branches across Australia!), your car’s tank should already be full. No need to dash off to work running on fumes!

What documents do I need to hire a mine spec vehicle?

Don’t sweat the paperwork with Redspot! For mine spec rentals, all you need to bring for vehicle collection is your valid driver’s licence. Depending on your company agreement*, you may also need to present a valid credit card. 

Travel managers, get in touch with our Sales team to set up seamless travel management with  Redspot Connect. We’ll guide you through our Redspot Connect Portal, where you can choose your ideal billing setup, keep track of travel logistics and manage agreements easily. You can also load any required documents here, such as the company credit card, for easy payments.

*If your company is set up for split bill back or all paid for by the driver, please present your driver’s licence AND credit card at pickup. Remember to check with your employer and ensure you have all the correct details to get rolling.

Whether your company’s rental setup is full bill back, split bill back or all paid for by the driver upon pickup, we’ve got your papers covered so you can focus on the road.

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How far in advance should you hire a car?

Booking a rental car 6 to 12 months in advance ensures you’ll get your vehicle of choice and helps you avoid any factors that may increase your rental price, such as seasonal charges.

What is the minimum age to rent a car in Holtze?

For most Aussie car rental companies, the minimum age is 25. However, with Redspot, we don’t think age should keep you from getting the job done! Drivers from 21 years old are welcome to rent with us. This includes mine-spec and commercial vehicles. 

Check out our Young Drivers guide for all the details to get you rolling. (Note: Vehicle size restrictions for Young Drivers do not apply to mine-spec and commercial vehicles. Speak with your employer to confirm details.)

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What is the oldest age to drive a rental car?

None! At Redspot, we say that age is just a number. That’s why we welcome anyone over 21 years old to rent with us and get their workday rolling.

Can you return a dirty car to Redspot?

Absolutely – within reason! Just be sure to clean out any rubbish from your vehicle and check to see if you’ve left anything behind. You can leave the outside of the car to us, but on the off-chance your vehicle requires intensive cleaning or a steam clean, we may need to charge a cleaning fee. Speak to our staff for more info!

What is the safest car to rent?

Depends on the type of rental you’re after! For commercial rentals, a fully equipped and mine specced heavy-duty wagon can get you to and from your worksite with increased protection in rough terrains. 

For road trippers and explorers, a premium full size SUV has advanced safety features including autonomous emergency braking, lane departure alerts and advanced traction control systems for incredible safety and comfort for your whole crew.

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Can more than one person drive a hire car?

Yes, more than one person can hit the road with a hire car with Redspot, including mine-spec vehicles. Just make sure any drivers present their valid driver’s licence at vehicle pick-up, and you’ll be ready to hit the road on any work trip! Usual T&Cs apply.

Can I reduce the Damage Liability amount?

Yes, you sure can. Book with our All-Inclusive Package to get up to $1500 standard damage liability for commercial and mine spec vehicles. If you book with our Standard Package, you can reduce up to $6200 standard damage liability for commercial and mine spec.

Note: ‘Amount reduced by’ for damage liability excess is dependent on the vehicle type and hire itinerary selected. For any questions, contact our team at 1300 668 810 for all the details

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What vehicles do you offer on a C-class driver's licence?

Good news – all Redspot vehicles are available to drivers with a C-class driver’s licence, including commercial and mine spec! Check out our full vehicle fleet to find your ride.

Do you deliver vehicles?

Redspot offers Deliver and Collect for Holtze and other mine-spec locations. This means that our team can deliver any booked vehicle straight to your desired mine spec site as part of your booking. Contact us at 1300 106 666 or email [email protected] to organise your lift!

Rental Car Branches in Darwin

Holtze

Holtze

Source NationSupply Nation Provider
3 Butler Place, Holtze, 0829

MonTueWedThuFriSatSun
8:00 am - 3:30 pm8:00 am - 3:30 pm8:00 am - 3:30 pm8:00 am - 3:30 pm8:00 am - 3:30 pmClosedClosed

Darwin Airport

Darwin Airport

Source NationSupply Nation Provider
1 Henry Wrigley Drive, Darwin, 0820

MonTueWedThuFriSatSun
8:00 am - 6:00 pm8:00 am - 6:00 pm8:00 am - 6:00 pm8:00 am - 6:00 pm8:00 am - 6:00 pm9:00 am - 5:00 pm9:00 am - 5:00 pm

Darwin City

Darwin City

Source NationSupply Nation Provider
102 Esplanade, Darwin, 0800

MonTueWedThuFriSatSun
8:30 am - 3:30 pm8:30 am - 3:30 pm8:30 am - 3:30 pm8:30 am - 3:30 pm8:30 am - 3:30 pm08:00am - noonClosed