Branch location
Redspot West End Townsville is an easy 6-minute drive from both Townsville Airport and the central business district. From mine-spec utes to 1.5T commercial vans, we have the wheels to fuel your business success. Clocking off for a Queensland break? We offer a selection of leisure SUVs for your holiday plans too!
Quick and easy car rental
Take a ‘brake’ from fussy car hire planning, you’ve found a team of expert locals to steer you in the right direction! Redspot is your reliable expert on the ground. With our comprehensive insurance packages, 24/7 roadside assistance and value add-ons, we’ll get your wheels turning in no time.

Returning your rental car.
Head to the Redspot West End Townsville branch and park your rental vehicle in our designated parking bay. Drop your keys off at the office counter, and you’re good to go.

After hours pick-up.
Call (07) 4440 5250 (branch direct) or 1300 668 810 (toll-free) to organise after-hours pick-up with our friendly West End Townsville team. We’ll do our best to help arrange your drive.

After hours drop-off.
Unfortunately, we do not accept after-hours drop-offs at Redspot West End Townsville. Please return your vehicle the next business day, or to our Townsville Airport branch (approx. 6-minute drive from the West End office).

One-way car hires.
We offer one-way car rental depending on availability. Contact our friendly West End Townsville team by phone or email to find your ride.
A track record of satisfied customers in Australia
Whether you’re travelling for work or leisure, our West End Townsville fleet has you covered. Choose from a range of SUVs for an epic road trip or commercial vans and mine spec utes for a hard day’s work.
Load up with Redspot’s red-hot value packages!
We’ve got your back with 24/7 roadside assistance so you never have to worry about being stranded. For an even smoother car rental experience, we have designed three packages for damage and liability coverage and extra services!
Package prices will be calculated based on the rental period and the vehicle you select. Proceed to the car rental booking page for a quote.

Standard Package
Need something a little more simple but with all the expert local support? Redspot’s Standard Package might be for you. This includes:
- No hidden costs, we are upfront about the inclusions in this package!
- $5,200 to $6,200 damage liability excess*
- GST-inclusive
- Unlimited km allowance
- Additional drivers fee
- No cancellation fees
- No amendment fees
- Contract fee **
- Premium location fee***
- Registration recovery fee****
- Book now, pay later

Super Package
More cover, less cost. Redspot’s Super Package gives you reduced damage liability and extra perks—perfect if you want more peace of mind without going all-out. This includes:
- No hidden costs, we are upfront about the inclusions in this package!
- $1,950 to $2,750 damage liability excess*
- GST-inclusive
- Unlimited km allowance
- Free additional drivers
- No cancellation fees
- No amendment fees
- Contract fee **
- Premium location fee***
- Registration recovery fee****
- Book now, pay later

Executive Package
This iconic Redspot package stands strong as the first all-inclusive car rental product in Australia! Designed with peace-of-mind built-in, our good value car rental package includes:
- No hidden costs, we are upfront about the inclusions in this package!
- $0 standard liability excess*
- Additional windshield and headlight cover
- GST-inclusive
- Unlimited km allowance
- Free additional drivers
- No cancellation fees
- No amendment fees
- Contract fee **
- Premium location fee***
- Registration recovery fee****
- Book now, pay later
Terminology Key.
Let us break down our package terms so you know exactly what may appear on your invoice:
*Damage liability excess: ‘Amount reduced by’ is dependent on the vehicle type and hire itinerary selected. See our Car Rental Cover page for more information.
**Contract fee: We have a small surcharge to cover our costs to draw up our rental agreement with you.
***Premium location fee: Sometimes a premium airport or downtown location will charge us an additional surcharge for each rental and we are upfront about this cost in your package! The price will depend on the location selected.
****Registration recovery fee: We pay a surcharge to cover our vehicle registration and compulsory third-party insurance costs and we highlight this clearly in your package breakdown.
At Redspot, we believe in straight-up honesty! Just so you’re in the loop, all the nitty-gritty on damage liability and extra charges can be found in our terms and conditions.
The Power of Partnerships.
Redspot are proud to partner with Sunshine Coast Lightning. We share a passion for high performance, community spirit, and supporting women in sport.

Redspot are a trusted supplier of car rental services to NSW Government agencies. We’re proud to support essential services across the state and beyond.

Redspot Driver Facts.

Share the ride with additional drivers:
We can easily add additional drivers to your car rental booking. The driver will need to show their full valid driver’s licence in any branch and provide a credit card for a daily surcharge. Too easy!

Rev-Up for Young Drivers:
We are one of the few car rental companies to have a minimum driver age of 21!
Note that drivers under 25 will pay a daily surcharge on their car rental fee. Car hire is limited to small to medium-sized sedans and hatchbacks.

Don’t sweat the paperwork:
If you are a first-time renter, all we need is one (1) document with your address on it. Returning customers, all you need to bring for collection is your valid driver’s licence and credit card. If it’s your first time renting locally, you’ll also need to bring a third form of identification like a current utility bill. We will take care of the rest!

Overseas visitors welcome:
Explore every Aussie hotspot with Redspot! Temporary overseas visitors can hire a car with:
- A full valid driver’s licence and passport
- Licences must have photo identification
- If the licence is not in English then you will need an official translated document from your embassy or road traffic authority in your home country
- Some countries may need to apply for an international driver’s permit

Family-friendly car hire:
Redspot is a family-run business and selects modern SUVs, sedans and people carriers for family comfort. With a range of baby, child and booster seats available to hire, the little ones don’t miss out.

Credit Card Condition:
Cover your back and ours. All rental cars require a credit card at pick-up for a pre-authorisation.

Fuel Flexibility:
Pre-pay, post-pay or refuel your rental car yourself. Redspot makes it easy to keep a full tank for an Australian adventure.

Local P-Platers and Full Licences:
Redspot Car Rentals gives P-platers the green light – one of the few Aussie companies that do! Our safety rules include:
- You must hold a Provisional P2 driver’s licence (green Ps).
- Your full driver’s licence must be valid for a minimum of 12 months from the date of rental collection.

Maximum age is no barrier:
With Redspot, age is just a number! There is no maximum age to hit the road.

Toll-road Tricks:
Buy peace of mind with a Redspot toll road waiver and say goodbye to unexpected charges.
Meet Our Fleet
Whether you’re gearing up for a workday or holiday, finding your ideal set of wheels is easy with Redspot West End Townsville. From leisure cars to mine spec vehicles, our team has you covered by our diverse fleet.
Redspot: Where every rental is spot-on.

Fully Aussie-owned and operated
Founded, owned and operated by local Aussie family for over 35 years!

Personalised care
Our small, dedicated teams in over 40 spots around Australia are here to help out wherever the road takes you.

Amazing value
Get the most bang for your buck with our all-inclusive packages and customisable options in between.

No hidden costs
All taxes and GST with no extra fees are included in our rates.

24/7 roadside assistance
All our rental cars are covered by 24-hour mechanical breakdown assistance.
Rental Mine Spec Vehicle Requirements
Fine-tune your operations with vehicles that get your team, clients and contractors rolling safely. We help you to, from and on any construction or mine site with cars that comply with Australian safety regulations and come equipped with convenient work-ready features.
Mine Spec Vehicle Features
Redspot has mine specs in our reserves with vehicles rich in features, accessories and add-ons. Removing the boulders in your way for a safe and hassle-free ride!
Under the hood
- Battery isolator
- Dual battery system
- Heavy duty suspension
External to vehicle
- Fridge plug outlet
- Wheel chocks
- Emergency Triangles
- Call signs
- 2 x spare tyres
- Mine bar
- Reversing alarm
- Flashing strobe
- Sand flag
- Wheel nut indicators
- Fire extinguisher
- High visibility markings (reflective strips, LED lights etc.)
Internal to vehicle
- Airconditioning
- Switch for mine bar
- Redarc brake controller
- UHF radio (individually programmed for your specific mine site)
Mine Spec Accessories
- Satellite phones
- Plug-in features
- Emergency kits
Paperwork
Don’t sweat the paperwork with Redspot. All you need to bring for vehicle collection is your valid driver’s licence (and credit card, depending on your company agreement).
Whether your company’s rental setup is full bill back, split bill back or all paid for by the driver upon pickup, we’ve got your papers covered so you can focus on the road.
Booking your work car directly? Keep car rental as easy as 1, 2, 3 with these simple steps:
- Book online
- Present your valid driver’s licence at vehicle pick-up (plus a credit card if your booking requires it)*
- Hit the road in your Redspot ride – too easy!
*If your company is set up for split bill back or all paid for by the driver, please present your driver’s licence AND credit card at pickup. Remember to check with your employer and ensure you have all the correct details to get rolling.
Booking vehicles for employees? Get in touch with our Sales team for seamless travel management, right at your fingertips:
- Apply to Redspot Business Club
- Talk to a Redspot Sales Representative – we reach out to guide you step-by-step through account setup.
- Receive access to our Business Club Portal and manage all things car rental from here.
Choose your ideal billing setup, load the company credit card for easy payments, and manage the agreement with Redspot Business Club Portal. Your one-stop shop for safe, compliant mine-site travel!
Long term car rental
Rent your trusty Redspot ride for days, weeks, or months! The choice is yours with Redspot’s flexible rental periods.
Contact your local Redspot team at 1300 668 810 to discuss your options. Whether you need a vehicle for one day on-site or a long-term project, we have your back (and your boot) covered.
Swapping out process
If you’re on the road long-term, you’ll want to partner with a reliable car rental that keeps up with your work schedule. Our swapping out process will keep your mine-spec rental spot on!
Every month, our expert team will get in touch via phone to check in on any maintenance issues and the kilometre (km) reading. Once km reaches a certain amount, your Redspot vehicle will be serviced or swapped out for a fresher ride, depending on your needs. We keep on top of the maintenance, so you can tackle the mine site conditions stress-free.
Alternatively, contact our friendly team at 1300 668 810 to arrange swap-outs or request more information.
Frequently Asked Questions:
What is included in a car hire?
In Australia, car hire typically includes the base rental fee, damage cover options, roadside assistance and GST. When you book Redspot’s All-Inclusive OR Standard Package, you also get:
- Free additional drivers
- No cancellation or amendment fees
- 24/7 support from local car hire experts
- Contract fees
- Premium location fees
- Registration recovery fees
Call 1300 668 810 to chat with our friendly team and get driving.
Can you leave the city with a rental car?
Yes, absolutely. Leave the city and hit the open Aussie roads to wherever your plans take you with Redspot. We also offer one-way car hires from our West End Townsville branch, subject to availability. Contact our friendly team by phone or email to arrange your plans.
What makes a car mine spec?
Mine spec vehicles are heavy-duty and come equipped with specialised features and equipment to handle various mine site conditions easily. A mine spec car hire must meet safety regulations for safer driving through the rough terrain on a mine site.
- Examples include safety features such as:
- Emergency kits
- Reflective strips, LED lights, mine bar, sand flag for improved visibility
- UHF radios and satellite phones for communication
- Emergency Triangles
- Call signs
- Reversing alarm
- Flashing strobe
- Fire extinguisher
- Wheel nut indicators
- Wheel chocks
- Redarc brake controller
- Dual battery system and battery isolator
- Heavy duty suspension
What documents do I need to hire a mine spec vehicle?
Don’t sweat the paperwork with Redspot. For mine spec drivers, all you need at vehicle collection is your valid driver’s licence. You’ll also need to present your credit card if your company is set up for split bill back or all paid for by the driver.
Travel managers, simply contact our Sales team to set up seamless travel management with Redspot Business Club. Through our Business Club Portal, you can choose your ideal billing setup, keep track of travel logistics and manage agreements easily. You can also load any required documents here, such as the company credit card, for easy payments.
Explore Townsville with Redspot
Hop into your trusty Redspot hire car to explore West End Townsville and beyond! Whether you have a few hours or days to spare, get ready to unlock tropical Northern Queensland one road at a time with our local travel guide below.

Castle Hill Lookout
For epic 360-degree views of Townsville, you can’t go past Castle Hill Lookout. This distinctive pink granite landmark rises dramatically over the town, offering various walking tracks and viewpoints to enjoy Queensland’s iconic tropical island scenery, including Magnetic Island. Head back down on a 13-minute drive to West End Hotel for a bite at Townsville’s oldest operating pub since 1885!
Billabong Sanctuary Wildlife Park
Koalas, kangaroos, crocs and more – the Billabong Sanctuary Wildlife Park is your stop for close encounters with Australia’s most beloved native wildlife. Just a 20-minute drive south of Townsville’s CBD, Billabong Sanctuary offers a colourful program full of interactive talks and feeding shows for the whole family to enjoy.


Magnetic Island
For a change of pace, take your wheels on a ferry to Magnetic Island. Just 8 km from Townsville, this tropical paradise is ideal for a day trip or an extended stay. With more than half of the island covered in National Park, 24 km of walking tracks and over 20 beaches, you’ll be spoiled for choice with outdoor adventures. Go diving, snorkelling or simply relax on the shore – ‘Maggie’ has something for everyone.
Great Barrier Reef
What’s more Australian than a visit to the Great Barrier Reef? This UNESCO heritage-listed aquatic wonder is a must-visit when you’re in Townsville. Dip your toes and explore amongst its approx. 3,000 separate reefs and 900 continent islands and cays! Back on land, dive into the facts and figures with a visit to the Great Barrier Reef Museum, a quick 10-minute drive from West End.

Red-hot West End tips from our local staff
West End Townsville Car Rental – Gear Up For Growth
For over 35 years, Redspot has helped customers rev up for success as the go-to expert for trusty Aussie car hire. Whether your trip is for business or holiday, our local experts are here to tailor your ride to your plans.
Choose from a diverse fleet of modern vehicles, which are carefully maintained to ensure your safety on the road. From luxury SUVs to mine-spec utes equipped with recovery kits, we select weather-safe vehicles with plenty of compartments and holding capacity for all your tools (and suitcases!).
Contact our friendly West End Townsville team to accelerate your workday with Redspot.